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Having trouble with Mantlebox, or just want to share some feedback? Drop us an email and we'll get back to you as soon as we can.
support@colaware.comCommon questions
Mantlebox can't see my photos
Go to Settings → Privacy & Security → Photos, find Mantlebox, and make sure access is set to Full Access.
The slideshow stopped during the night
Check whether Blackout Hours are enabled in the app settings. If the current time falls inside the blackout window, the display will be blank until the window ends.
The screen keeps turning off
Make sure Keep Display On is enabled in the app's settings screen. Note that this setting is automatically paused during blackout hours.
Photos from a shared album aren't showing
Mantlebox uses Apple's Photos library on your device. Make sure the shared album has been accepted and synced to your device via iCloud Photos.